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Kompass Solutions

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Francis Alizer, AFI company : « We try to determine what will best meet the client’s need […] and we attempt to find a solution satisfactory to everybody. »

What is your function and your business sector ? I am the manager of the AFI company since its founding in 1993. As of today, our staff includes ten employees, and we work in the industrial supplies sector as well as the service to building trade, companies and communities. Who are your clients and suppliers ? Our clients are primarily companies from the construction industry and the industrial sector. In both cases, these ones may be big companies with subsidiaries as well as more local and regional SMB, or craftsmen and little firms. We make business with different tools suppliers and makers in Europe. As for now, 1094 of our suppliers are referenced. What are your main assets in face of the competition ? Service. We are more focused on the service needs and on the solutions we deliver to the client than on the service per se. We try to determine what will best meet the client’s need, we examine the bill of specifications, we check that the request duly corresponds with his needs and we attempt to find a solution satisfactory to everybody. Within your current activity, what is the initiative or launch that you’re the most proud of ?  Products i develop for the nuclear power industry. These are products used in the transport of TFA equipment. Actually, we’re at the beginning of a deconstruction phase of the nuclear power, but one needs to know that this phase will last 150 years and that it mobilizes a lot of trades and business sectors, including ours. Which means do you set up to satisfy at best our clients ? Fast logistics, a huge reactivity and an important stock. We have increased our stock by 35%, and we have also developed a retail website at the same time to make our e-commerce debut. Which complementary services do you propose alongside your products ? We propose a range of apt services and support to the client depending on his specific needs. Thanks to our network, we are able to support clients who sometimes haven’t a lot of representatives, if at all.

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